Portfolio/Case Studies

Instructional Designer | eLearning Developer | Training Specialist

I design engaging learning experiences that drive results. From interactive courses to enterprise training programs across healthcare, tech, and corporate sectors.

Ongoing Project, Details soon

Mini-course: Women's Advocacy

Short, self-paced module on Introduction to Women’s Advocacy

BRIDGIA SOLUTIONS – WORKFORCE READINESS CURRICULUM

Project Overview:
Professional Skills Curriculum Development To address the growing demand for
workforce readiness, I led the end-to-end design and development of over 40 minicourses
covering high-impact domains such as Data Analysis, Digital Skills, and
Advanced Communication.

Key Contributions:

Curriculum Transformation: I successfully translated complex, theoretical curricula
into engaging e-learning modules. This included breaking down dense topics like
Data Literacy and diverse Communication strategies (Verbal, Written, Public
Speaking) into digestible, interactive lessons.
Digital Skills Integration: Recognizing the need for modern digital fluency, I
integrated practical, hands-on training into the coursework. I developed modules on
Digital Media Creation (using CapCut and Audacity) and ethically leveraging AI
tools (ChatGPT, Synthesia) to boost learner productivity.
Cross-Functional Collaboration: For large-scale initiatives like the DigiVibe Ghana
project, I worked with Subject Matter Experts (SMEs), Quality Assurance teams, and
Content Writers, ensuring that the final output met rigorous quality standards.

Results:

85% completion rate (industry benchmark: 60-70%)
40 topics deployed and live
Standardized quality across multiple training partners
40% faster development timeline through template reuse

Technologies: Genially, Synthesia, CapCut, Canvas LMS, Canva

Articulate Rise360 Projects

Healthcare Compliance & Caregiver Onboarding

Title: Healthcare Compliance Training:

Challenge: Create interactive, accessible compliance training for UK healthcare caregivers covering Duty of Care, Health & Safety, and ethical standards.

Solution:

Designed 4 interactive modules using Genially with branching scenarios
Built Universal Design for Learning (UDL) principles throughout
Ensured WCAG 2.2 compliance across devices (mobile, tablet, desktop)
Deployed on Mighty Networks LMS with performance tracking

Results:

4.6/5.0 learner satisfaction rating

Technologies: Genially, Mighty Networks LMS, TutorLMS, Google Forms

People, Performance & Conflict Resolution Course

Pharmaceutical Compliance & Retail Operations (Kenya)

This course provides a comprehensive review of the legal and operational framework governing retail pharmacy in Kenya. It covers the Pharmacy and Poisons Act (Cap. 244), the 2025 Guidelines for Good Distribution Practices (GDP), E-Pharmacy regulations, and the ethical management of medication dispensing.

Target Audience

Licensed Pharmacy Professionals: Registered Pharmacists and Pharmaceutical Technologists looking to deepen their compliance expertise and optimize retail pharmacy operations.
Aspiring Practitioners: Pharmacy Students seeking a robust, practical foundation to confidently transition into professional practice.
Investors & Proprietors: Pharmacy Owners and Healthcare Investors requiring a strategic understanding of Kenyan regulatory frameworks to protect and scale their businesses.
Healthcare Transitioners: Medical and healthcare professionals pivoting into the retail pharmaceutical sector.

Subject Matter Expert: Dr. Newton Siele

Moniepoint Customer Service Curriculum (Sample Use Case)

Mastering Customer Support by Jay Kn

The Scope: A targeted curriculum design aimed at enhancing active listening and product knowledge for financial service agents.

The Execution: Developed a course outline and implementation plan featuring modules on “Identifying Customer Needs”, “Financial Product Knowledge”, and “Appropriate Support Channels”. Included scenario-based training and live Q&A sessions to diagnose issues effectively.

JOB AIDs

Chemmart Job AID.pdf by Jay Kn

WORLD MERIT & ACTION UNIVERSITY - MOOC DEVELOPMENT

Title: Global MOOC Platform: Scaling Learning Across Continents

Challenge: Develop high-quality MOOCs on Social Entrepreneurship and Instructional Design for global audience with limited production budget.

Solution:

Converted course scripts to multi-modal content (video, slides, interactive elements)
Produced video assets using Canva and professional editing
Designed storyboards and learning paths
Deployed on VillagePath and World Merit platforms with mobile optimization

Technologies: Genially, Canva, VillagePath LMS, World Merit Platform, Synthesia

Agro-Business Training Manuals

The Scope: Developing accessible training materials for women’s groups under the Sustainable Shea Initiative.

The Execution: Created comprehensive “Business Development” and “Health & Safety” training manuals. The curriculum broke down complex supply chain logistics into digestible modules, including “Warehouse Management”, “Shea Kernel Aggregation”, and “Snake Bite Protection”.

The Impact: Empowered rural cooperatives with standard operating procedures for safety and income generation.